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Financial Adviser – Mick Hutton Lighthouse Financial Advice

I am flexible and can arrange appointments at a time and place to suit you.  Remember, getting in touch takes only seconds and there are absolutely no obligations.

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    Complaints

    We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please contact QFPComplaints@quilter.com 

    Lighthouse Group plc is now a wholly-owned subsidiary of Quilter Financial Planning, with the ultimate parent company being Quilter plc, a FTSE 250 asset management and financial services group. 

    Therefore, all complaints against a Lighthouse Group adviser must be sent to the Quilter complaints team. If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us.

    If you are unhappy with our service, if you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

    Quilter Financial Planning Complaints Department

    Riverside House
    The Waterfront
    Newcastle upon Tyne
    NE15 8NY

    Email: QFPComplaints@quilter.com
    Tel: 0191 241 0700

    You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk/contacts/

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk).

    The Financial Ombudsman Service Exchange Tower
    London E14 9SR
    Tel: 0800 023 4567
    Email: complaint.info@financial-ombudsman.org.uk
    Website: www.financial-ombudsman.org.uk

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