I am flexible and can arrange appointments at a time and place to suit you. Remember, getting in touch takes only seconds and there are absolutely no obligations.
We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please contact QFPComplaints@quilter.com
Lighthouse Group plc is now a wholly-owned subsidiary of Quilter Financial Planning, with the ultimate parent company being Quilter plc, a FTSE 250 asset management and financial services group.
Therefore, all complaints against a Lighthouse Group adviser must be sent to the Quilter complaints team. If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us.
If you are unhappy with our service, if you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: QFPComplaints@quilter.com
Tel: 0191 241 0700
You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk/contacts/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
The Financial Ombudsman Service Exchange Tower
London E14 9SR
Tel: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Please read our Privacy Notice in regard to how your data will be used.
